Shipping policy
Valhalla Performance PC
Last updated: [02/28/2026]
Valhalla Performance PC, LLC is committed to delivering professionally assembled and thoroughly tested systems in a secure and timely manner. Because many of our systems are custom built, shipping timelines differ from mass-produced electronics.
Please review the information below regarding order processing, shipping methods, and delivery expectations.
Order Processing Time
Built-to-order systems typically require 3–5 business days for assembly, configuration, and final validation prior to shipment.
Pre-built systems generally ship within 1–3 business days, depending on availability and current order volume.
During periods of high demand, processing times may extend slightly. If significant delays occur, we will contact you using the information provided at checkout.
Processing time refers to build and preparation time before shipment and does not include carrier transit time.
Shipping Methods and Delivery
Orders are shipped using reputable national carriers such as UPS or FedEx.
Shipping options and estimated transit times are displayed at checkout based on your location.
Delivery times vary depending on the shipping method selected and the destination address.
Once your order ships, you will receive a tracking number via email.
Shipping Costs
Shipping costs are calculated at checkout based on destination, package size, and selected delivery speed.
Any applicable taxes are displayed before final payment.
Signature Requirement
Due to the high value of our systems, a signature may be required upon delivery to help protect against loss or theft.
If you are unavailable at the time of delivery, the carrier may attempt redelivery or provide pickup instructions.
Risk of Loss
Risk of loss transfers to the customer upon confirmed delivery to the shipping address provided at checkout.
Customers are responsible for providing accurate and complete shipping information. Valhalla Performance PC is not responsible for delays or delivery issues resulting from incorrect address details.
Shipping Damage
All systems are securely packaged and insured during transit.
If your system arrives with visible damage:
-
Retain all original packaging materials.
-
Take clear photographs of the packaging and product condition.
-
Contact us within 48 hours of delivery.
We will assist in coordinating a resolution with the carrier when applicable.
Domestic Shipping
At this time, Valhalla Performance PC ships within the United States only.
If international shipping becomes available in the future, this policy will be updated accordingly.
Order Tracking
Tracking information will be sent to the email address provided at checkout once your order has shipped.
If you do not receive tracking information within the expected processing timeframe, please contact us.
Contact Information
If you have questions regarding shipping or delivery, please contact us:
Valhalla Performance PC, LLC
10901 Rhode Island Ave Unit 143
Beltsville, MD 20705, USA
Email: sales@valhallapc.com
Phone: (301) 842-8757